image : Jill Tracie Nichols

Jill Tracie Nichols

Jill Tracie Nichols is founder and chief executive officer of the Tracie Group - a boutique communications agency for visionary leaders.Prior to founding the Tracie Group, Jill was chief of staff to Microsoft's new CEO, Satya Nadella. She spearheaded Nadella's transition and launch, led the Office of the CEO and was accountable for all of Nadella's global communications. Jill also partnered closely with Nadella and his leadership team to drive culture change. Before this, Jill directed Steve Ballmer's communications while leading a cross-company strategy and media influencer team. Prior, Jill spent about 10 years in Human Resources at Microsoft, Avaya and Lucent Technologies where she designed and implemented a variety of people programs and led broad scale global change initiatives.Jill grew-up in Edison, NJ and holds a Bachelor of Arts from Houghton College where she studied Creative Writing and Communications. She is co-author of Hit Refresh: The Quest to Rediscover Microsoft's Soul and Imagine a Better Future for Everyone. Years ago, Jill adopted two teenage girls and developed a passion for helping young women reach their full potential. Jill and her husband Mike currently call Seattle home.

The Best 1 Books on Jill Tracie Nichols

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Hit Refresh: The Quest to Rediscover Microsoft's Soul and Imagine a Better Future for Everyone

“At the core, Hit Refresh, is about us humans and the unique quality we call empathy, which will become ever more valuable in a world where the torrent of technology will disrupt the status quo like never before.” – Satya Nadella from Hit Refresh

“Satya has charted a course for making the most of the opportunities created by technology while also facing up to the hard questions.” – Bill Gates from the Foreword of Hit Refresh

The New York Times bestseller Hit Refresh is about individual change, about the transformation happening inside of Microsoft and the technology that will soon impact all of our lives—the arrival of the most exciting and disruptive wave of technology humankind has experienced: artificial intelligence, mixed reality, and quantum computing. It’s about how people, organizations, and societies can and must transform and “hit refresh” in their persistent quest for new energy, new ideas, and continued relevance and renewal. 

Microsoft’s CEO tells the inside story of the company’s continuing transformation, tracing his own personal journey from a childhood in India to leading some of the most significant technological changes in the digital era. Satya Nadella explores a fascinating childhood before immigrating to the U.S. and how he learned to lead along the way. He then shares his meditations as a sitting CEO—one who is mostly unknown following the brainy Bill Gates and energetic Steve Ballmer. He tells the inside story of how a company rediscovered its soul—transforming everything from culture to their fiercely competitive landscape and industry partnerships. As much a humanist as engineer and executive, Nadella concludes with his vision for the coming wave of technology and by exploring the potential impact to society and delivering call to action for world leaders.

“Ideas excite me,” Nadella explains. “Empathy grounds and centers me.” Hit Refresh is a set of reflections, meditations, and recommendations presented as algorithms from a principled, deliberative leader searching for improvement—for himself, for a storied company, and for society.

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